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Comfort, Safety, and Efficiency 

About Us

Robert Neal "Bob"

PRESIDENT & CEO

As founder I see my mission as providing opportunity for our employees to build a better life by finding ways we as a company can make our customers lives more comfortable and their homes a more efficient and healthy place to live and raise their families.

About Bob: An avid Harley rider and adventurer, I love talking trips without a destination in mind. I was a four time national champion and a world title holder in submission grappling and was an mma fighter and sensei and trainer.

Email Bob.

Richard Parent "Rick"

COO, MANAGER FIELD OPERATIONS

Rick is the Field Manager at The-Energy Store. Rick remains one of the most credentialed and experienced energy assessors in New England. He came to our company after running his own home improvement firm and has been instrumental in developing a unique and successful set of services for home owners. Under his direction, our assessors are consistently seen as the most effective, educated, and customer centric in the industry. Email Rick.

Peter Carlson "Pete"

DIRECTOR OF SALES

Pete manages corporate and divisional direct sales. He comes to the-energy store and the EnergyPRZ group of companies from a strong background in home improvement sales and new product implementation, as well as with the following certifications: . Peter has a strong focus on providing the right solution to customers and anyone who works with Pete quickly realizes that he is truly motivated in delivering a unparalleled positive customer experiences. Peter is also a volunteer firefighter giving back to the community in more ways than one. Email Pete.

Jamie Watson

OFFICE OPERATIONS, CONNECTICUT

Former services business owner for 10 years ;had 3 locations to manage while raising 3 kids. Sold the business then worked on the project management side of HVAC companies. Extensive back office operations background, customer service skills. Went after a job at TES after I had a Home Energy Solutions assessment done and saw the amazing results how the team increased the efficiency of my home in just a few hours.

About Jamie: I love working out at the gym, with a passion for taking Zumba classes, and grab every chance I can to relax outside in the warm sunshine.Email Jamie.

Allison "Alli"

DIRECTOR OF CUSTOMER CARE AND OFFICE OPERATIONS

I have a degree in Professional Writing and Communication. I bring a diverse perspective from a varied background in publishing, marketing, account management, administration, and customer service. The Energy Store and I both had the goal of moving to Western Massachusetts, so I came on board to open our Northampton office -- and the rest is history! 

About Alli: When I'm not at the office, you'll find me rock climbing or playing pub trivia with my championship team.Email Alli.

 

Lori Zapka

DIRECTOR OF PROGRAM MANAGEMENT

I began working with a lead vendor for the Mass Save program 4 years ago after working in the building material and sales industry. A BPI Building Analyst Certification and Lead Safe Renovator Supervisor Licence, combined with my knowledge of home construction and building materials, allowed me to successfully manage the Mass Save Contractors in Western Massachusetts. Being able to bring that expertise to The Energy Store to support the goals and missions of the company is very exciting.

About Lori: My husband and I spent 2 1/2 years building our own home and in my spare time I enjoy foraging for wild edibles such as fiddleheads, ramps, and mushrooms.

 

 

Alison K

CUSTOMER ACCOUNT AND ADMINISTRATION ASSISTANT

 
I worked for non-profits for several years before joining the team at The Energy Store. I brought both administrative skills and an interest in green energy solutions. It has been exciting to expand my knowledge about energy efficiency and be part of a dynamic team.
 
About Alison: I am very involved in the arts in the Pioneer Valley, serving on several committees for the local arts council, developing multi media performances. I am a recipient of a Gold Star Award for exceptional programming in the arts from the Massachusetts Cultural Coucil.

Kristina Bennett

BOOKING COORDINATOR

I have spent the past 15 years of my career in Sales and Customer Service. Most of that time was spent working for various hotel companies as a Sales and Convention Services Manager. After being a stay-at-home mom for a few years, The Energy Store offered me the opportunity to return to work part-time and I have enjoyed working in a completely different industry. I put my people skills and my customer service experience to good use here and I look forward to connecting with our clients every day when I come to work.
 
About Kristina: I love Fluffernutter sandwiches!

Vicky W.

MARKETING AND CUSTOMER CARE ASSOCIATE

I have a BA in English from Mount Holyoke college and several years of experience in customer care. I found myself working with The Energy Store in August of 2016 as a temp, but the fit was so perfect we decided to have me stay on! Resident nerd and social media wiz, I enjoy putting my creative talents to good use and connecting with our customers to give them the best experience possible. You'll find me on our social media pages and energy efficiency blog keeping you informed on the best way to save energy in your home!
 
About Vicky: I am a former outdoor educator and have taught survival and wilderness skills to children professionally in the past. I am also an avid contra dancer!

 

Brad Buck

LEAD TECHNICIAN

BPI analyst and envelope certified. DOE score card assessor certified. Leed testing and removal certified. Osha 30 certified. PATS certified. Asbestos level 1 certified. Most of my experience is from working with BPI engineers, hvac specialists, and other trained energy audit technicians. I have been doing energy assessments for 9 years now.
 
About Brad: Most of my time is spent with my children after work. If I every get free time.. I spend it watching movies, playing video games, or training MMA.

David Holmes

LEAD TECHNICIAN

BPI Analyst, BPI Envelope, Home Energy Score, and LEAD safety certified, with over a years worth of experience with the Home Energy Solutions program. I found myself working with The Energy Store by great fortune, meeting the Owner and Field Manager and being offered the position, highly intrigued by the opportunity to shape a career in a field that both saves people money and conserves energy I accepted the position and have enjoyed it since.
 
About David: I moved here from Colorado in 2015, getting married shortly after to my wife Amanda.

 

Kevin Pfau

LEAD TECHNICIAN

After a career in Home Improvement retail management I became passionate about energy efficiency and how it impacts families in real ways. I met Bob Neal while doing research on an energy efficiency product and Bob introduced me to the certification process.
After getting certified I went back to The Energy Store and Bob offered me a job.
I think I am able to incorporate my experience with home improvement and customer preferences to help customers find solutions that work for their energy conservation needs.
 
About Kevin:I went to the same high school as Madonna.
Director of Program Management